Contact Us
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Get in Touch
We’re here to help with any questions, concerns, or custom jewelry inquiries. Our team typically responds within 24 hours during business days.
Contact Information
For orders, returns, custom design enquiries — everything goes to one address:
Email: [email protected]
Phone
Customer Service: +48 792 665 248
Monday to Friday, 9:00 – 18:00 CET
Social Media
Follow us on Instagram for new pieces and a look at the engraving process:
Business Hours
Customer Service:
Monday – Friday: 9:00 – 18:00 CET
Saturday: 10:00 – 16:00 CET
Sunday: Closed
Order Processing:
Monday – Friday: Orders received by 2 PM CET are processed same day
Frequently Asked Questions
Before contacting us, you might find your answer in our FAQ section, which covers:
- Order tracking and delivery
- Customization process and options
- Care and maintenance
- Sizing and fit
- Returns and exchanges
Tip: To help us serve you better, please include your order number (if applicable) and any relevant photos in your message.
We’re Here to Help
Whether you have a question about an existing order, want to discuss a custom design, or just want to say hello, we’d love to hear from you!
Email: [email protected]